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FAQ

Contact Information

Customer Support: queenscourt@gmail.com

    Do you have any promo codes?

    Feel free to click HERE to sign up for SMS alerts for 15% off your next order. 😊 Please note that discount codes cannot be combined with any other offer including sitewide sales.

      Do you provide price adjustments?

      Unfortunately as a small business, we are not able to maintain adjustments that many large corporate retailers put in place since our margins are now razor thin due to our product & shipping cost increases and inflation over the last year. We do however appreciate your understanding and support.

        Do you restock designs and items that are out of stock?

        We do our best to restock our best selling designs as often as possible, but if you are interested in a particular item, feel free to reach out to our team at queenscourt@gmail.com, and we'll be happy to help!

          How do I return or exchange something?

          Double check the “more details” section on each product page to confirm whether or not your items is final sale. If your item has a tag, please do not remove it until you are sure you are pleased with the fit of your item, or your return will be voided. If you want to return or exchange an queenscourt@gmail.com

            The item I would like to buy is out of stock. When will it be back in stock?
              Unfortunately due to the high turnover of products in our warehouse and              delayed shipment due to the pandemic, we can't pinpoint exactly when                  items will be back in stock.

              When is customer support available?

              Email Support: Our Email support is available Monday-Friday from 9am-5pm MST. Customer Support: queenscourt@gmail.com